Terms of use and sale.

Service and seller

Renio is provided by POP SOLUTIONS GROUPE, SAS, SIREN 939 746 749, contactable at hello@renio.ai. Renio protects your provider keys, issues virtual keys and forwards requests to the AI providers you connect. Accounts are individual, including the Team plan.

Pricing and payment

The Free plan includes one provider, two projects and three access keys. Pro and Team, at the tax-inclusive prices shown on our pricing page, are monthly subscriptions that renew automatically. Stripe displays the total amount and applicable taxes before confirmation. AI model costs are billed separately by your providers under your contracts with them.

Payments are processed by Stripe. The plan is activated after payment confirmation. Any price change is communicated before it applies to a renewal.

Management and cancellation

You can view invoices, update your payment method or cancel from “Account”, then “Manage or cancel my subscription”. Cancellation stops renewals; paid access continues until the end of the period already paid for, subject to payment. Questions about payments or your statutory rights can be sent to hello@renio.ai.

Keys and budget limits

You remain responsible for your provider accounts, the permissions associated with your keys and the access you share. Reservations limit new requests; actual costs may differ from estimates and requests already sent may still incur charges. Some unmeasurable usage is charged against an estimate. If the budget counter is unavailable, new controlled requests are refused. A total budget does not renew; a monthly or daily budget renews at its next period.

Renio revocation prevents new requests and interrupts identified streams; it does not cancel costs already incurred with the provider. To invalidate a compromised real provider key, also revoke it with that provider.

Availability and data

The service depends on AI providers and hosting providers. No 100% availability or guaranteed support response time is promised. Incidents are published on the status page. Do not use the service for unlawful activities or to circumvent provider terms.

Data processing is described in the privacy policy. These terms are governed by French law, without depriving users of mandatory provisions applicable to their situation.